Returns

Return Policy

We hope your pet loves our products as much as we loved making them. But if something’s not quite right, don’t worry — we’ve got your back.

Having a hard time getting your pet to try it? It may take a few exposures for them to get used to it, just like with human babies.

Have an issue with the product upon receiving it? We want to make this right! Please contact us at hello@joyfullpet.com so we can help.

Want to return it for some other reason? We offer a 90-day no-hassle return policy. If your pet just isn’t into it, reach out to us at hello@joyfullpet.com or initiate a return within your customer account within 90 days of delivery.